Pemberley

We understand that buying candles online can be tricky because you don't actually get to smell them first!

While we try our hardest to provide as accurate of a scent description as possible, if you feel the scent just isn't for you, we do accept returns as long as the candle has not been lit or damaged.

Once the item has been shipped back to us at the customers expense, we will issue you a full refund.

 

Candle Safety

1. Remember to trim you wick to 1/4" inch before your next burn, (be careful not to over trim) this keeps your wicks in the best and safest condition possible, as well as bringing the flame back down to the wax to efficiently melt.

2. Do not burn your candle for longer than 4 hours to avoid over clogging your wick and over heating.

3. Never burn your candle near materials that are flammable, keep your candle on a stable surface as far away as possible from anything that can find it's way into the flame

4. Candle tins and jars do become quite hot when burning, so be careful when handling

Candle Care

1. Let your candle burn till the melt pool reaches the edges of the container in order to burn evenly and avoid tunneling.

2. When your candle is not being used, replace the container lid in order to keep debris and dust from collecting on the candle surface.

3. After your first burn, you may notice that the candle surface becomes a bit uneven, this is not a defect, but actually a quality of 100% Soy Wax!